Ep. 19: What an Office Manager Does and Why You Need One

 

In the dental industry at large, the term “Office Manager” can have a lot of meanings, ranging from a vague “front office person” to a true executive or Chief Operating Officer. So in this episode, Jeff Blumberg discusses the proper role of an Office Manager in a well-organized office and why every practice, no matter how large or small, needs a competent OM.

Topics:

:55 – Why you absolutely need an Office Manager

4:23 – 10 qualities you should look for in an Office Manager candidate

7:07 – Where do you find an Office Manager?

10:54 – The Doctor - Office Manager dynamic: What are the Doctor’s responsibilities and what are the OM’s responsibilities?

Links:

The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc

Learn more about MGE – https://www.mgeonline.com

  

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Ep. 20: No New Patients? Why Your Marketing Isn’t Working

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Ep. 18: Should You Share the Numbers with Your Team?