Ep. 48: Building the Perfect Dental Receptionist

Reception is one of the most important positions in a dental practice. They are the first voice patients hear and the first face they see. And the skill of your receptionist has a major impact on the productivity and patient flow of your practice. So in this episode, Jeff describes the perfect receptionist and how you can hire and train them for your office.

Topics:

:11 - Why the receptionist position is even more important than you realize

7:44 - Organizing the front desk intelligently

13:35 - Finding the right person and training them effectively

22:36 - Using a New Patient Intake Form

Links:

The MGE New Patient Workshop - https://www.newpatients.net

Team training video courses - https://ddssuccess.com

New Patient Intake Form - https://www.mgeonline.com/np-intake-form

Phone Scripts - https://www.mgeonline.com/the-mge-new-patient-phone-scripts-ebook

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